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Building a better connection one-on-one.

In today's workplace, knowing how to listen effectively, express ideas with clarity, and address potentially sensitive issues is more challenging than ever. In a business environment where employees hail from diverse backgrounds and frequently operate by different sets of rules, the fundamentals of one-on-one communication are essential. This workshop gives co-workers a common groundwork for effective inter-office communication.

Who Should Take this Workshop

This workshop is designed for anyone who would like to brush up on the team-building, harmony-inducing, and career-enhancing basics of interpersonal communication.

Benefits

• Create a collaborative, efficient, work environment
• Cultivate diplomacy and mutual respect among co-workers
• Develop skills for better listening, clarity, and problem solving

What to Expect

This workshop combines lecture, discussion and progressively challenging practical exercises that address common inter-office situations. Participants will:

• Discover the Power of Attentive Listening
• Become more aware of body language and other non-verbal signals
• Develop paraphrasing and mirroring skills
• Identify barriers that may lead to misunderstandings

• Acquire Skills for Collaboration
• Understand and appreciate style differences
• Raise awareness of your own style
• Learn how to invite the cooperation of others

• Give and Receive Feedback Effectively
• Define behaviors in terms of actions and impacts
• Learn to acknowledge each other's point of view
• Use language that denotes mutual respect
• Understand the impact of word choice

Key Take-Away

Participants will learn the fundamentals of successful one-on-one communication, enabling them to create a more collaborative, positive work environment.

Download our brochure for this workshop [PDF format]